Monday Member Spotlight: American Family Insurance

Time for another Monday Member Spotlight! This week we want to acknowledge a Fountain Hills Chamber member who has gone above and beyond to give great customer service, and has been noticed for it!

Sheri Patton, an American Family Insurance agent Fountain Hills, AZ, has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program. 

“Our vision is to be the most trusted and valued customer-driven insurance company, so we salute these agents who have earned the highest praise from customers, and received the American Star Excellence in Customer Experience Certification,” said Tim Constien, chief customer officer of American Family Insurance. “These agents are consistent providers of exceptional service and attention to our customers.” 

The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family agent.

Patton has been an agent for American Family since September of 2000. Her office is located at 16820 E Ave of the Fountain, Ste 101, Fountain Hills, AZ (Just 6 doors West of Sofrita’s).

Congratulations to Sheri, we are truly excited about her award and are thrilled to have her business a part of the Fountain Hills Chamber of Commerce!

Do you want to be featured in an upcoming Monday Member Spotlight? If so, email all submissions to [email protected] for your chance to be featured!